These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tri-State Courier (“Company”, “we”, “us”, or “our”), concerning your access to and use of our web platform and localized transport services. By accessing the site and booking a courier route, you agree that you have read, understood, and agreed to be bound by all of these structural terms. If you do not agree with all of these terms, you are expressly prohibited from utilizing our booking portals and must discontinue use immediately.

1. Parcel Constraints & Safety Operational Boundaries

By scheduling a service route with us, you certify and warrant that your shipment strictly complies with our localized courier capacity limits:

• Weight Limitations: No individual parcel submitted to our operators may exceed a strict operational limit of 30 lbs[cite: 1].
• Regulatory Exclusions: Tri-State Courier is not a HIPAA-certified entity[cite: 1]. As a direct consequence, we do not accept or transport medical specimens, controlled pharmaceuticals, or sensitive historical patient health documentation[cite: 1].
• Illegal Contraband: The transport of hazardous materials, illicit items, or items violating state or federal statutes is strictly prohibited.

2. Delivery Routes, Timelines & Liability Exclusions

Our transport frameworks execute safely within a standard 2 to 4-hour delivery target block relative to real-time driver baseline availability parameters[cite: 1]. However, regional timelines are estimates and are not legally guaranteed.

Tri-State Courier will not be held liable, financially or otherwise, for any direct or indirect consequences arising from late, delayed, or missing deliveries due to traffic congestion, vehicle strain, or routing updates. Any scheduling statements made by our drivers, contractors, or independent operators will be considered non-binding hearsay.

3. Payment Structure, Drop Fees & Cancelation Rules

All transactions are processed transparently via our localized flat-rate tier boundaries. Once a delivery run is requested and a courier is officially scheduled, the calculated fare amount becomes non-refundable as operational routing resources have been committed.

Any booking cancellation requests submitted after vehicle dispatch are subject to management discretion. If authorized, they are subject to a 50% "drop fee" constraint relative to the baseline order invoice. Payment is due when services are rendered. Overdue balances or unpaid invoices will accrue finance interest at a continuous rate of 3% monthly until the full outstanding balance is satisfied.

4. User Declarations & Anti-Bot Rules

By interacting with our digital scheduling tools, you represent and warrant that: (1) all billing details and contact metrics you supply are accurate, current, and complete; (2) you maintain the legal capacity to enter into a binding logistical contract; (3) you are not a minor; and (4) you will not attempt to access our server files or forms via malicious automated scrapers or non-human script frameworks.

5. Proprietary Property Rights

Unless explicitly indicated otherwise, this platform, its core underlying source code, structural PHP/HTML logic, CSS file paths, layout configurations, text copy, and corporate branding marks are the exclusive proprietary property of Tri-State Courier and are fully protected under United States copyright, trademark, and unfair competition laws.

6. Force Majeure Clauses

Tri-State Courier will not remain liable or responsible for any failure, delay, or route disruption resulting from external constraints outside of our reasonable control. This includes, without limitation, acts of God, extreme local weather, regional fuel shortages, civil blockades, traffic accidents, military authority mandates, fires, or structural supply chain facility breakdowns.

7. Governing Law & Dispute Resolution

These terms and your foundational use of our booking platforms are governed by and construed in absolute accordance with the statutory laws of the State of Georgia. Any legal disputes or contract disagreements arising directly from our transport runs will be resolved through binding arbitration in the State of Georgia, conducted under the active rules of the American Arbitration Association.

8. Modern Policy Modifications

We reserve the right to perform administrative updates to these operational terms at any point. Continued utilization of our request platforms following the posting of updated terms signals your binding acceptance of those modified logistical boundaries.